1. Introduction

Welcome to Abita Roasting Company LLC (“Company,” “we,” “us,” “our”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully before making any purchases.

2. General Information

• Business Name: Abita Roasting Company LLC
• Business Address: P.O. Box 106 Abita Springs, Louisiana 70420
• Contact Information: (985) 246-3345, info@abitaroasting.com

3. Shipping Policy

• Shipping Locations: We currently ship nationwide across the United States.
• Processing Time: Orders are typically processed within 1-2 business days. Processing time may vary during peak periods.
• Delivery Estimates: Standard shipping typically takes 3-7 business days, depending on the location. Expedited shipping options are available at an additional cost.
• Shipping Costs: Shipping charges are calculated based on weight, destination, and shipping method selected at checkout.
• Lost or Damaged Shipments: If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the carrier to resolve the issue.

4. Return and Refund Policy

• Returns: Returns are accepted within 30 days of purchase for unopened, unused items. Customers are responsible for return shipping costs unless the product is defective.
• Refunds: Refunds will be processed back to the original payment method once the returned item is received and inspected. Refund processing may take up to 7 business days.
• Exchanges: We accept exchanges for defective or incorrect items received. Please contact customer service within 14 days of receipt.

5. Payment Methods

Accepted Payments: We accept all major credit and debit cards for online purchases.

Subscription Services: At this time, we do not offer subscription-based services.

6. Promotions and Discounts

Promo Codes: Promotional codes are limited to one-time use per customer and cannot be combined with other offers. Codes must be used before the stated expiration date and will not be honored after expiration.

7. Limitation of Liability

To the fullest extent permitted by law, Abita Roasting Company LLC will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use our website.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the state of Louisiana. Any disputes relating to these terms and conditions will be subject to the jurisdiction of the courts of Louisiana.

9. Intellectual Property

All content on this website, including but not limited to text, images, logos, and trademarks, is the property of Abita Roasting Company LLC. You may not use or reproduce any of our content without prior written consent.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

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Shipping Policy

1. Shipping Locations

We currently ship to all 50 states within the U.S. We do not offer international shipping at this time.

2. Processing Times

Orders are processed within 1-2 business days, excluding weekends and holidays. Processing times may vary during peak sales periods.

3. Shipping Costs

Shipping costs are determined by the weight and size of your order and the destination. The shipping cost will be calculated and displayed during the checkout process.

4. Delivery Times

• Standard shipping: 3-7 business days, depending on your location.
• Expedited shipping: 1-3 business days, at an additional cost.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. Please allow up to 24 hours for the tracking information to be updated.

6. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date. We will file a claim with the carrier and work to resolve the issue as quickly as possible.

7. Returns and Refunds

For information regarding returns and refunds, please refer to our Return and Refund Policy in the Terms and Conditions.